Question 1: What are your refund (return) conditions?
Reply : All services purchased from www.nettacompany.com (except Domain Name, SSL Certificate, Social Media, Campaign Packages and Server Services) have a 0 refund guarantee in the form of a credit to the customer's account within 3 days without any questions. Since domain name registrations are automatically made by ICANN and METU, there is no refund. In addition, in order for the product to be returned, there must be a problem by our company or it will be done if a solution is not found for the problem.
Question 2: What are the warranty conditions?
Reply : Warranty conditions and legal obligations are explained in detail in the user agreement. To reach this page Click here.
Question 3: What are your cancellation conditions?
Reply : www.nettacompanyTo cancel the services you receive from the .com page, you must log in to the system with your username and password and select the cancel package option. No invoice will be created for your account on the next payment date.
Question 4: How long is the installation time (delivery)?
Reply : In payments made by credit card and mobile payment, web hosting, ssl certificate, domain name registration etc. transactions are carried out automatically instantly. In server, co-location or vps services, the installation is done within 1 day at the latest. If you are making a bank transfer, writing your invoice number in the transfer section will speed up the transactions and reduce the installation time to the shortest possible time.
